Question 1

What is DieHard Game Pass ?

Accepted Answer

DieHard Game Pass is the first ever, one-of-a-kind, board games subscription service available all over Mumbai, wherein you get free access to certain no. of board games each month (dependent upon the plan) plus a multitude of other benefits in exchange for a nominal fee payment each month.

Question 2

How much is the fee for Game Pass ?

Accepted Answer

We have four different monthly plans available at the moment, namely: DH Lite, DH Essential, DH Pro and DH Ultimate. All of these are priced differently and have a multitude of different benefits. Please visit https://www.diehardboardgames.com/plans-pricing for more details.

Question 3

How many free board games do I get each month ?

Accepted Answer

The no. of board games with zero / free rental each month varies by plan.
We have four different monthly plans available at the moment, namely: DH Lite, DH Essential, DH Pro and DH Ultimate. All of these  and have a multitude of different benefits. Please visit https://www.diehardboardgames.com/plans-pricing for more details.

Question 4

Can I rent additional games beyond my monthly membership quota ?

Accepted Answer

Yes. You may rent additional games beyond/outside your monthly quota at special discounted rates for Game Pass Members (5% off for Lite/Essential/Pro and 10% off for Ultimate Members respectively).

Question 5

How long at a time do I get to keep the board games under my membership plan ?

Accepted Answer

DH Lite: 2 free game rentals for 2 days each
DH Essential: 4 free game rentals for 2 days each
DH Pro: 6 free game rentals for 4 days each
DH Ultimate: 8 free game rentals for 7 days each

Question 6

Which all board games do I get free access to under my membership plan ?

Accepted Answer

DH Lite/ Essential/ Pro: Free access to all non-premium games in DieHard Catalogue
DH Ultimate: Free access to complete DieHard Catalogue

Visit https://www.diehardboardgames.com/game-catalog to check out the DieHard Catalogue.

You can use the "Membership" filter on the left to check out the games covered under the different plans. Premium games can also be identified by a red color "Premium Game" ribbon on the top left of the game listing.

Question 7

How long is my Game Pass valid for ?

Accepted Answer

The prices listed on the DieHard Plans website page (https://www.diehardboardgames.com/plans-pricing) offer 1 month validity.

For longer term plans (3M/6M), you may reach out to  the DieHard team and one of the members will be happy to help you.

Question 8

How much is the home delivery fee for Game Pass Members?

Accepted Answer

DH Lite/ Essential: Home Delivery Fee @Actuals (Borzo/Dunzo/etc.)
DH Pro/ Ultimate: Home Delivery Fee @Rs 99/ Actuals (whichever is lower)

Question 9

Do I have to pay a refundable deposit as a Game Pass Member ?

Accepted Answer

Yes. We offer a reduction in the applicable refundable security deposit amount for Essential/ Pro/ Ultimate Game Pass Members.

DH Essential: 10% lower deposit amount
DH Pro: 20% lower deposit amount
DH Ultimate: 25% lower deposit amount

Question 10

What is the free bee benefit offered to Pro/ Ultimate Members ?

Accepted Answer

DH Pro/ Ultimate members receive 1 surprise free bee game to try & play each month, absolutely free, along with their monthly game rentals.
The free bee game delivered is entirely at the discretion of the DieHard team.

Question 11

What are premium games? How do I get free access to these ?

Accepted Answer

Premium games are few specially curated and procured board games by the DieHard team.

DieHard Ultimate Game Pass members get free access to premium games.
DieHard Lite/ Essential/ Pro Pass members can rent premium games at special 5% discount.
Non-Members can rent premium games at regular rental prices.

Question 12

Does being a Game Pass member guarantee that the game I want will be available at any time ?

Accepted Answer

Game Pass members get priority access to all games over non-members.
However, due to limited copies of the games being available, it is highly recommended to book your games in as much advance as possible.

Question 13

Is there an option to rent games for non-members ?

Accepted Answer

Yes. You may rent games without availing any membership plan, as before.
Please refer to the How it Works section for steps to do the same.

You may also DM/Call us at +91 877 966 0103 in case of any questions, and our team will be happy to help you.

QUESTIONS

Frequently asked questions