QUESTIONS

DieHard Game Pass is the first ever, one-of-a-kind, board games subscription service available all over Mumbai, wherein you get free access to certain no. of board games each month (dependent upon the plan) plus a multitude of other benefits in exchange for a nominal fee payment each month.

We have four different monthly plans available at the moment, namely: DH Lite, DH Essential, DH Pro and DH Ultimate. All of these are priced differently and have a multitude of different benefits. Please visit https://www.diehardboardgames.com/plans-pricing (https://www.diehardboardgames.com/plans-pricing)for more details.

The no. of board games with zero / free rental each month varies by plan. We have four different monthly plans available at the moment, namely: DH Lite, DH Essential, DH Pro and DH Ultimate. All of these and have a multitude of different benefits. Please visit https://www.diehardboardgames.com/plans-pricing (https://www.diehardboardgames.com/plans-pricing)for more details.

Yes. You may rent additional games beyond/outside your monthly quota at special discounted rates for Game Pass Members (5% off for Lite/Essential/Pro and 10% off for Ultimate Members respectively).

DH Lite: 2 free game rentals for 2 days each DH Essential: 4 free game rentals for 2 days each DH Pro: 6 free game rentals for 4 days each DH Ultimate: 8 free game rentals for 7 days each

DH Lite/ Essential/ Pro: Free access to all non-premium games in DieHard Catalogue DH Ultimate: Free access to complete DieHard Catalogue Visit https://www.diehardboardgames.com/game-catalog (https://www.diehardboardgames.com/game-catalog)to check out the DieHard Catalogue. You can use the "Membership" filter on the left to check out the games covered under the different plans. Premium games can also be identified by a red color "Premium Game" ribbon on the top left of the game listing.

The prices listed on the DieHard Plans website page (https://www.diehardboardgames.com/plans-pricing) offer 1 month validity. For longer term plans (3M/6M), you may reach out to the DieHard team and one of the members will be happy to help you.

DH Lite/ Essential: Home Delivery Fee @Actuals (Borzo/Dunzo/etc.) DH Pro/ Ultimate: Home Delivery Fee @Rs 99/ Actuals (whichever is lower)

Yes. We offer a reduction in the applicable refundable security deposit amount for Essential/ Pro/ Ultimate Game Pass Members. DH Essential: 10% lower deposit amount DH Pro: 20% lower deposit amount DH Ultimate: 25% lower deposit amount

DH Pro/ Ultimate members receive 1 surprise free bee game to try & play each month, absolutely free, along with their monthly game rentals. The free bee game delivered is entirely at the discretion of the DieHard team.

Premium games are few specially curated and procured board games by the DieHard team. DieHard Ultimate Game Pass members get free access to premium games. DieHard Lite/ Essential/ Pro Pass members can rent premium games at special 5% discount. Non-Members can rent premium games at regular rental prices.

Game Pass members get priority access to all games over non-members. However, due to limited copies of the games being available, it is highly recommended to book your games in as much advance as possible.

Yes. You may rent games without availing any membership plan, as before. Please refer to the How it Works (https://www.diehardboardgames.com/how-it-works)section for steps to do the same. You may also DM/Call us at +91 877 966 0103 in case of any questions, and our team will be happy to help you.